A pairing code does not work

What each pairing message means, and what to do next.

Code not found: The code is wrong, has expired or was already used. A code works once, for 10 minutes. Start pairing again on the PC and use the new code.
Too many wrong codes: After 10 wrong codes in an hour, Ponta stops you confirming codes for that hour. Wait an hour, then start pairing again on the PC.
Your plan is full: Your plan already has as many PCs as it covers. Remove a PC or choose a bigger plan. Your code still works after that, until it expires.
Choose another name: Use up to 48 letters, numbers, dots, dashes or underscores, with no spaces. The name cannot end in -admin.
Your sign-in expired: Sign in again, then type the code.

Checked 1 November 2026.