Approvals stopped reaching your phone

What to check when the Ponta app stops getting notifications.

  • Sign in at https://mcp.ponta.ai/phones. If your phone says "Notifications stopped", open the Ponta app on the phone. That turns them back on.
  • On iPhone, open the Ponta app from your Home Screen, not from a Safari tab.
  • Check that your phone allows notifications from the Ponta app.
  • If the phone is not listed, link it again.

Requests still show on your PCs while you sort it out.

Checked 1 November 2026.