Contact support

Email us. A person who builds Ponta reads every message.

Email support@ponta.ai. A person who builds Ponta reads every message. We aim to reply within two working days.

What to include

  • The email address you sign in with.
  • Which PC it is about, and what you asked your AI app to do.
  • Any message Ponta, your AI app or the agent showed, copied in full.

Never send us a password, a PC's key or a card number. We will never ask for them.

Company details

Seller
Roadmap Consulting Ltd, trading as Ponta
Company number
16726574, registered in England and Wales
Registered office
71-75 Shelton Street, Covent Garden, London WC2H 9JQ
VAT number
GB 520 4345 31
Email
support@ponta.ai

Checked 1 November 2026.