Contact support
Email us. A person who builds Ponta reads every message.
Email support@ponta.ai. A person who builds Ponta reads every message. We aim to reply within two working days.
What to include
- The email address you sign in with.
- Which PC it is about, and what you asked your AI app to do.
- Any message Ponta, your AI app or the agent showed, copied in full.
Never send us a password, a PC's key or a card number. We will never ask for them.
Company details
- Seller
- Roadmap Consulting Ltd, trading as Ponta
- Company number
- 16726574, registered in England and Wales
- Registered office
- 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
- VAT number
- GB 520 4345 31
- support@ponta.ai
Checked 1 November 2026.