Close your account
Cancel your plan and have your data deleted.
Email support@ponta.ai from the address you sign in with. We cancel any plan and close your account.
- We delete your account data within 30 days.
- We keep records we must keep for tax for six years.
- We keep support emails for up to two years after our last exchange.
To stop using one PC, you do not need to close your account. Remove the PC instead.
Checked 1 November 2026.