Refunds and the money-back guarantee
Your first payment comes with a 30-day money-back guarantee.
The 30-day guarantee
Use Ponta for 30 days after you first pay. If it has not saved you at least an hour, or you just change your mind, email support@ponta.ai. We refund that payment in full. No forms. No reason needed.
How to ask
Email us from the address you sign in with, or use paddle.net.
Our refund policy has the full rules, including renewals.
Checked 1 November 2026.