Answer an approval request

Where requests appear

• Each of your PCs that is online shows a Windows notification with Approve and Deny.
• A linked phone gets a notification too. See get approvals on your phone.

Your phone or your PC

Your phone is the safer place to answer requests. A program running under your Windows account could answer a PC's notification without you. It cannot answer in the Ponta app on your phone.

So if you have linked a phone, answer there when you can. On a PC, deny any request you did not expect.

What a request shows

• What will happen, in one sentence.
• How much care it deserves, and why.
• The PC and the tool.
• Which AI app asked, and when.

The Ponta app always shows how much care a request deserves. A PC's notification shows it once that PC runs Ponta agent 1.9.1 or later.

How much care it deserves

Each request carries one of three labels, with the reason in plain words.

Routine

Easy to put back. For example, moving a file.

Worth a check

Awkward to put back. For example, deleting one message.

Check carefully

Cannot be undone, or lets your AI app reach more. For example, sending mail.

Ponta only asks about steps worth a look, so even a Routine request waits for your answer.

What happens next

Approve

The step runs, and your AI app gets the result.

Deny

The step does not run, and your AI app is told.

No answer

The request ends after 12 hours. The step does not run.

Each answer then shows under History in the Ponta app. See get approvals on your phone.

Tired of being asked about the same thing? See always allow requests like this.